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The Power of the Social Business – presentation

By michaelpace on September 5, 2012

Next Wednesday, October 10th, I will be in Miami, FL presenting The Power of the Social Business at the Contact Center Conference – Fall 2012 (Hashtag: #CCCon12).

If you are attending as well, here is a sneak peek.  If you are not attending, you should, but if it is too late to slide into your schedule, you can view my presentation below.  Obviously, you are not going to get the awesome performance that accompanies the presentation.  Hopefully you learn something new, and enjoy!

Power of Social Business from Michael Pace

If you have any questions, feel free to contact me anytime.

 

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Filed Under: Customer Service, Leadership, Organizational Structure, People, posts, Social Media, Social Organization, Uncategorized Tagged With: Altimeter, Business Process Management, Community, Community Management, Community Roundtable, conferences, customer experience, Edelman, Leadership, social business, Social Media, Social Organization

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