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Is it time to flip Customer Service on its side? – along with Marketing, Sales, Product, etc…

By michaelpace on february 15, 2012 I am not sure who originally designed how organizations should be aligned. Maybe it was the armies of the past, the mafia or some random Joe who gets no credit for how 99% of businesses are structured today. There is a Marketing Department, Sales, Customer Service, Product, IT, Human […]

Filed Under: Leadership, Organizational Structure, People, posts, Uncategorized Tagged With: Community, customer experience, customer service, HR, Human Resources, Leadership, marketing, operations, people, Sales, Socialnomics, values

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