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Can Location Based Services provide the next great WOW Customer Service Moment?

By michaelpace on July 6, 2011 While sitting on the white sand beaches of Cancun last week*, I was thinking about Foursquare’s announcement that they have reached 10,000,000 users.  10 MILLION users is not chump change.  Now when you include other Location Based Services like Facebook Places (30-40M+), SCVNGR (1M+) and Gowalla (~2M), and then […]

Filed Under: Customer Service, Leadership, Organizational Structure, Social Media, Uncategorized Tagged With: aaronstrout, Constant Contact, CTCTHelp, customer experience, customer service, Foodspotting, Foursquare, GetGlue, Gowalla, Hootsuite, Instagram, LBM4D, LBS, Leadership, Location Based Services, Mitch Joel, retail, SaaS, schneidermike, SCVNGR, social business, Social Media, Soundtracking, Tumblr, WOW

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