By michaelpace on April 23, 2013 AOL, getting film developed, Blockbuster stores, paper maps, the classifieds, pay phones and phone books, fax machines, record stores, … AND how you searched for a job 3 years ago. If you don’t know what all these things have in common, put your flip phone down and hit pause […]
Liar, Liar, Liar!!! … Get Back Witch! I’m Not a Witch, I’m Your Audience
By michaelpace on August 8, 2011 Attend a social media or call/contact center conference lately? Have you attended a session or class on social media? Did the distinguished speaker tell you the first step to get into social media was to LISTEN? Guess what? That person was lying to you. Oh no, they were not […]