“Life is like a snowball. The important thing is finding wet snow and a really long hill.” – Warren Buffett This article originally appeared in ICMI’s Social Media Resources. It is such a perfect simile. We’ve all had those moments, for good or for not-so-good, when our actions build upon the previous, and create either […]
Does Bon Jovi know Customer Service & Social Business?
By michaelpace on July 28, 2011 Bon Jovi pontificating after a blown speaker fuse during their Boston show in March – image via @chickswguitars If you are like me, you probably do some of your best thinking in the shower or on your commute to work. The other day, while doing a little commute dancing […]