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Why “Your Why” means everything in Customer Service

@NRA_Rifleman tweet

A personal story: We were all a little excited, done being on a plane for four hours, and ready to get to vacationing.  My son, girlfriend, and I finally had a chance to get away to Orlando for a short, long weekend. As a Customer Experience Consultant, my schedule can run hot or cold depending upon my […]

Filed Under: Customer Service, Uncategorized Tagged With: customer experience, customer experience management, customer service, dollar rental car, Net Promoter Score, NPS, simon sinek, Social Media, why

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