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The Power of the Social Business – Why this is where your business needs to be

By michaelpace on September 26, 2012 If you have been consciously or unconsciously playing Buzzword Bingo around the office, the term social business has probably been at the center of your board.  “We need to be a Social Business.” Or “I went to an event recently where everyone was talking about Social Business.”  Or even […]

Filed Under: Customer Service, Organizational Structure, People, posts, Social Media, Social Organization, Uncategorized Tagged With: associate, Community, Community Management, Contact Center, Contact Center Association, Contact Center Conference, customer experience, customer service, Leadership, people, social business, Social Media, Social Organization, support

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