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The Difference Between Extraordinary Adoption and Failure

In today’s world of cloud technology and apps, changing or upgrading systems has never been easier.  Whether you are changing from on-premise to cloud solution or providing your customers with a native app for their mobile device, much of the change is a simple as pointing your data to a new end point.  So why […]

Filed Under: Business Process Management, Change Management, Customer Service, Uncategorized Tagged With: change management, customer experience, customer service, Leadership

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